FAQ

Answer:
With REMUV, there is never a need to replace bulbs or batteries. REMUV uses KLAREN™ LED technology with a max lifespan of 10,000 hours. And REMUV runs on an internal rechargeable lithium-ion battery eliminating the need to change out batteries. With proper care, REMUV will provide 26,000+ gallons (100,000+ liters) of safe drinkable over its lifetime.

Answer: REMUV’s batteries provide 31 gallons (120 liters) of clean drinkable water before needing to be recharged.

Answer:
REMUV can be recharged by any 5V USB compatible power source, including portable battery packs and solar power supplies, wall plugs, and computer USB ports.

Answer:

The REMUV UV purifier is 1 3/4” in diameter and weighs 38g (1.3oz)

The REMUV recharging case is 2 1/2” X 3 1/2” long and weighs 92g (3.2oz)

Answer:
We recommend pre-filtering your water when using REMUV with our pre-filter cap. The pre-filter cap and other REMUV accessories can be purchased from our online shop.

Answer:
REMUV is made in the USA, right here in Colorado.

Answer:
No, REMUV’s ultraviolet (UV) water purification is a non-additive water treatment process that works by emitting germicidal UV light into your water to kill harmful microorganisms.

Answer:
For a full description of how REMUV’s UV purification technology works please visit our How It Works page.

Answer: REMUV was designed for the outdoors, constructed with durable, water-safe ABS plastic and aircraft-grade aluminum, REMUV can stand up to just about anything you can throw at it.
Answer: REMUV comes with its own paracord carrying lanyard that also doubles as a retrieval tool.
  • To use: Simply dangle the magnetic end of the retrieval lanyard into your water bottle. Once the magnet connects with the UV device gently pull the device out of your bottle.
  • CAUTION: Do not use the magnetic lanyard to carry the device.

Answer:
REMUV is covered by a one-year manufacturer’s warranty that covers any manufacturer’s defects. To start a warranty claim please contact us.

For additional troubleshooting please note the error code displayed on the UV purifier and have it with you when you contact us.